Foldable 2 Wheels Light-Up LED Footboard Lamp Scooter

We process orders from 9-5 ET every day M-F. It normally takes 1 to 2 days, except during busy seasons when it may take up to 4 or 5 days. When the processing time has lengthened we inform customers on the website. Processed orders are sent electronically to our onsite warehouse to be shipped. 

The moment your order has left our warehouse, you will receive an email shipping confirmation with your Tracking Number. You will be able to track your shipment starting that same evening - it usually takes the delivery company a couple hours to get the shipment into their system. Hold on to the Tracking Number as it may be useful if there are any issues with delivery. UPS has a 96.8% successful delivery record, so issues rarely develop, but having the Tracking Number is helpful if there are any bumps. 

The most helpful place to start is to check the Tracking Number which you can find in your Shipping Confirmation email from Micro Kickboard. The Delivery Company often adds notes about the delivery, for example, ‘Delivery Accepted by John at the Mailroom,’ or ‘Signed for by Neighbor Eileen.’ 

Please note: we encourage everyone to ship to a secure address, such as a work address or a home where someone will be available to collect the package from outside when UPS delivers it. Packages can occasionally go missing if a passerby thinks it looks interesting. Most of our scooters are delivered via UPS, and our Parts and Accessories are usually delivered by USPS, which both have excellent delivery records, so this is just a reminder to be diligent about the delivery address you choose.   

If your Tracking Number doesn’t provide the answer you need, please give UPS a call at 1-800-PICK-UPS. When you call, have the Tracking Number available. If you cannot find your Shipping Confirmation with Tracking Number, give us a call at (888) 234-5657, as we may be able to look up your Tracking Number. 

If your order was shipped via USPS (Post Office), please give USPS a call as soon as you realize that the package is missing at (800) 275-8777.

UPS and USPS are very often able to track down the package within a day or two, and generally speaking, missing package claims are resolved in 2-8 business days. If you need help contacting UPS or USPS, give us a call at (888) 236-5657 or send us an email.

Missing package claims must be filed with UPS or USPS within 30 days of the marked delivery date. 

First, shipping is FREE to SMS Subscribers, Micro Friends (aka Account Holders/ Loyalty Members), and Inside Scoot email newsletter subscribers - within the contiguous 48 states. We are not able to offer Free Shipping on orders going to Alaska, Hawaii, and Puerto Rico, but we do apply a $10 credit toward shipping. 

Otherwise, the Shipping Fee on orders of Micro Scooters (and on our other wheeled items) is $9.99 per order. The $9.99 fee holds true for an order containing just one item or multiple items. We ship these orders via UPS Ground. 

For most smaller parts and accessories, we offer free shipping via USPS (Post Office) to the contiguous 48 states. Larger parts ship via UPS for $4.99.

We also have expedited shipping options available, if you would like to receive your purchase sooner.

For orders shipping outside of the contiguous 48 states, please call us to order: we have a toll-free telephone number (888) 236-5657, and are open Mon-Fri 9am to 5pm ET.

At this point in time, we are not able to ship to APO/FPO addresses. Apologies! Most countriesdo have their own distributors forthose posted abroad. We also sell most of the scooters (whole scooters, not parts or accessories) viaAmazon. Amazon can generally ship to these address types.